Some poor old lady called up because she was trying to answer the questions in order to register with our service.

Tech Support: "I'm sorry ma'am, but you'll have to register before using the service."

Customer: "Really? Well, I tried. I mean, I answered all the questions. It was a little noisy but I answered all the questions."

Tech Support: "Noisy? How could it be noisy? Your modem dialed, connected, and brought up the questions, right? Then what did you do?"

Customer: "I picked up the phone and answered everything on the screen. There was a lot of static, but I figured they could still hear me."